by Chris McGrath | November 23, 2020
We rebuilt a public legal information website — Dial-A-Law — with one focus: increasing performance. Immediately upon launch: Page views increased 51% Bounce rate decreased 42% Visitors stayed 31% longer We made no changes to design or layout. We only made it faster.... by Chris McGrath | May 8, 2020
Have you been laid off? Are you behind on your bills? Need to renegotiate a contract? In any of these situations, you may need legal information. And if you live in British Columbia, Canada, you can chat with Beagle to get it. (Try it—click the Messenger chat icon on... by Chris McGrath | November 19, 2019
Our intranet workshops usually last from one to three days. Regardless of the length, we like to set everyone’s expectations by sharing an agenda. Although we share it in advance via email, discussing it again at the start of a meeting reminds everyone of the plan and... by Chris McGrath | November 14, 2019
Coast Mental Health, a rapidly-growing non-profit with 750 staff, needed an intranet. They turned to Tangowork. How can an expanding organization with employees in multiple locations get up-to-date information to all of their employees while also helping them feel... by Chris McGrath | November 5, 2019
At the start of a morning workshop, there are usually a few people who are tired, glassy-eyed, checking their phone and largely disengaged. I love the challenge of waking these people up! And it’s usually not difficult — it just takes a warm-up exercise. I’m not...