by Chris McGrath | November 19, 2019
Our intranet workshops usually last from one to three days. Regardless of the length, we like to set everyone’s expectations by sharing an agenda. Although we share it in advance via email, discussing it again at the start of a meeting reminds everyone of the plan and... by Chris McGrath | November 14, 2019
Coast Mental Health, a rapidly-growing non-profit with 750 staff, needed an intranet. They turned to Tangowork. How can an expanding organization with employees in multiple locations get up-to-date information to all of their employees while also helping them feel... by Chris McGrath | November 5, 2019
At the start of a morning workshop, there are usually a few people who are tired, glassy-eyed, checking their phone and largely disengaged. I love the challenge of waking these people up! And it’s usually not difficult — it just takes a warm-up exercise. I’m not... by Chris McGrath | October 17, 2019
For three years we built chatbots on the Microsoft Bot Framework. We built an entire platform for powering chatbots that looked and functioned beautifully. But two issues kept coming up: Privacy. How do we keep user conversations completely confidential? Context. How...