Intranet Case Study: Coast Mental Health

Coast Mental Health, a rapidly-growing non-profit with 750 staff, needed an intranet. They turned to Tangowork. How can an expanding organization with employees in multiple locations get up-to-date information to all of their employees while also helping them feel...

Running an Intranet Workshop: How to Warm Up the Room

At the start of a morning workshop, there are usually a few people who are tired, glassy-eyed, checking their phone and largely disengaged. I love the challenge of waking these people up! And it’s usually not difficult — it just takes a warm-up exercise. I’m not...

When Your Intranet is Too Successful

On almost every intranet project I’ve worked on over the past 20 years, a top concern of the intranet team is: “How can I get people to use it?” Countless intranets languish in the corner, irrelevant, underused or forgotten. But over the past year, I’ve started to...

Merging? Retain Employees By Over-communicating

This article originally appeared in Fast Company. Nothing kills employee engagement quite like a merger. According to a study by Aon Hewitt, when a company is acquired, even if there is no significant impact on their job, the number of actively disengaged employees...