Interview with Marginalia Magazine
by Chris McGrath | Oct 14, 2017
Last week in London I met with Gloria Lombardi, publisher of the online magazine “Marginalia”. We talked all about chatbots and the digital workplace, and the interview is published here: How Chatbots Are Already Changing Workplace Communications. Some of the topics we covered:
Reasons for the sudden proliferation of chatbots
The importance of focusing on a narrow domain
Where AI fits in the world of chatbots
Where chatbots are headed in the next 5 to 10 years