Consultants for Digital Transformation
Services for High-Performance Websites
Design
Content Authoring
Re-engineering
Website Case Studies & Resources
Integris tops list of fastest credit union websites in B.C.
An analysis by Tangowork revealed that Integris has the fastest credit union website in BC — faster than all the big banks, too.
How you can grow your website traffic 51%—overnight—by radically increasing speed
We rebuilt a public legal information website, Dial-A-Law, with one focus: increasing performance.
Merging? Retain Employees By Over-communicating
In a merger, there’s no such thing as too much communication, and intranets play a vital role.
Services for Chatbots & AI Assistants
User Research
Information Design
Conversation Authoring
Custom Development
Multi-channel chatbots based on Rasa or the Microsoft Bot Framework
Chatbot Case Studies & Resources
How We Used Contentful to Build a Chatbot That Helps With Everyday Legal Problems
We used Contentful and Rasa to build a chatbot that helps people get information to solve common legal problems.
Why we dropped the Microsoft Bot Framework and became Rasa consultants
We switched to the Rasa platform so that our chatbots can run privately, on any infrastructure, and to gain contextual understanding
Download: Project Plan for an Enterprise Chatbot
Updated for 2019. Download our proven project plan for enterprise chatbots.
Services for Intranets & Digital Workplaces
Technology Selection
We help you prioritize and focus on your business objectives and then evaluate intranet vendors against criteria that matters.
Intranet Design
Functional design, interface design and visual design. Services include journey mapping, information architecture and prototyping.
Configuration & Launch
Our fast, efficient process starts with prioritized business objectives and rapidly moves through navigation structure, page layout, branding, training and launch.
Intranet Case Studies & Advice
Running an Intranet Workshop: Sharing the Agenda (or “Hero’s Journey”)
The Hero’s Journey is a great way to share the agenda for your intranet workshop.
Intranet Case Study: Coast Mental Health
Tangowork helped Coast plan, select, configure and launch a new intranet for 700 staff.
Running an Intranet Workshop: How to Warm Up the Room
Try Hopes and Fears or Trading Cards to get creative juices flowing.