Consulting for employee chatbots & conversational interfaces

Through thoughtful research, careful information design and elegant conversation authoring, we help you build chatbots that support, nudge or educate your workforce.

Consulting for employee chatbots & conversational interfaces

Through thoughtful research, careful information design and elegant conversation authoring, we help you build chatbots that support, nudge or educate your workforce.

Our Services

User Research

Interviews, workshops and journey mapping to understand user’s needs

Information Design

Analysis & repackaging of content into bite-size chunks

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Conversation Authoring

Design of conversation flows: text-only, button-based and multimedia

Custom Development

Multi-channel chatbots based on the Microsoft Bot Framework

Our Chatbot Accelerator

Deploy employee chatbots in a fraction of the time with our highly customizable platform, built with Microsoft Cognitive Services

Chatbot channels for Tangowork: Messenger, Skype, SMS, Slack, Teams, more

Chat in SharePoint, Slack, SMS, more

Leverage your employees’ messaging apps. Do you have Office 365? The Tangowork Chatbot Accelerator supports Skype for Business, SharePoint and Teams. Slack or Workplace by Facebook? We support them too.

Add content to employee chatbot

Add chatbot conversations in seconds

In a single step, tell the Tangowork Chatbot Accelerator what your employee will say and how the chatbot should respond. Fine-tune the interaction with over 50 options.

Employee Chatbot in Microsoft Teams

Get instant answers to questions

Instead of logging onto SharePoint or combing through intranet pages, employees can just type a quick question in their messaging app. Chatbots work 24×7 and they answer instantly.

Chatbot Broadcast to employees

Receive proactive news and alerts

Employees can receive important news and alerts where it can’t be missed: in their messaging apps. Broadcasts can be instant or scheduled in advance.

Training an employee chatbot

Save time with machine learning

Add a few samples of how an employee will ask a question. Then let our machine learning figure out the rest.

Transcript with work chatbot

Improve conversations with Transcripts

Read transcripts from employee/chatbot conversations. Quickly correct misunderstood input. Collaborate with other administrators via Notes.

Chatbot intranet sharepoint integration
Integrate with other systems

Retrieve or synchronize content from your intranet or other sources. Execute custom code in response to user input. The Tangowork Chatbot Accelerator is built ground-up as a JSON-serving API.

Chatbot analytics at work
Measure performance with chat analytics

Monitor traffic, retention, and channel usage. See where conversations succeed and where they fail.

Sharepoint chatbot with custom stylingBranding

Chatbots built on Tangowork’s Chatbot Accelerator are completely customizable. Your organization can have its own bot on the major platforms, with its own personality and branding.

What can chatbots do for your organization?

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Deliver eLearning

Use micro-courses to train employees in bite-sized chunks

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Reach employees who don't have email

Ideal for healthcare, hospitality, industrial, logistics, retail

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Send safety alerts

Notify all staff of emergencies, recalls, weather events

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Share news instantly

Get your news read. 90% of text messages are read within 3 minutes

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Reduce support burden

Answer employee questions before they reach your helpdesk

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Make intranet available in messaging app

Access your intranet via Slack, Teams, or other messaging apps

Case Studies & Resources

Let’s talk

Contact us to discuss how we can help with your chatbot project.

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