The Tangowork Blog
Ideas, updates and case studies from Tangowork on Intranets, Chatbots, and Quality Management Systems.
We switched to the Rasa platform so that our chatbots can run privately, on any infrastructure, and to gain contextual understanding
Updated for 2019. Download our proven project plan for enterprise chatbots.
Chatbots are ideal for eLearning. Use them to nudge, train, and educate your workforce.
Focus on a narrow domain, have 1 killer feature, and 3 more best practices for HR chatbots.
Release notes and version history for the Tangowork Chatbot Accelerator.
Learn how Tangowork helped Intranet Now deploy an event chatbot for their conference
3 webinars for 3 kinds of chatbots: HR, Intranets, and Events. Features chatbots in action and “lessons learned”.
7 scenarios where a chatbot beats an intranet, plus 4 scenarios where an intranet beats a chatbot
Heavy Slack use reduces intranet use. Fix this by connecting Slack to your intranet via a chatbot
Learn how a global healthcare company used a Tangowork employee chatbot to support an office move
Learn best practices for deploying an employee chatbot, including tips for Skype for Business and a suggested project plan
New options for when the chatbot understands, but doesn't have the answer
Only 5% of employees have "strong" computer skills. But all of them understand chatbots
SharePoint chatbots, Skype emojis, a management console overhaul, and deeper LUIS integration
Chris McGrath and Chuck Gose discuss chatbot personality, user testing, AI and more
Multi-intent messages make content management easier for certain scenarios
Chris McGrath and Gloria Lombardi discuss the present and future of chatbots in the digital workplace
Pilots are vital for chatbot development. Small teams can’t anticipate all the questions users will ask the bot