Interview: Chuck Chats
by Chris McGrath | Nov 1, 2017
![](https://images.ctfassets.net/938bdbyy29ac/70E654EIR2bKR4SLmKgwzS/19ae428268b3b6a355ae0fb53c378e14/chuck-chats-chris-mcgrath-hero.jpg?fm=webp&w=1920&q=30)
I just had a fun interview with Chuck Gose for Bananatag‘s Chuck Chat’s feature. Some of the topics we covered:
How chatbot transcripts enable constant user research
The hierarchy of needs for chatbots: functional, useful, delightful
Where personality fits in chatbot development
Measuring chatbot success
Chatbots and AI