Interview: Chuck Chats

by | Nov 1, 2017

I just had a fun interview with Chuck Gose for Bananatag‘s Chuck Chat’s feature. Some of the topics we covered:

  • How chatbot transcripts enable constant user research
  • The hierarchy of needs for chatbots: functional, useful, delightful
  • Where personality fits in chatbot development
  • Measuring chatbot success
  • Chatbots and AI

Read the full interview here.


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