Podcast: Chatbots for Internal Communications

by Sep 28, 2016Uncategorized0 comments

I had the pleasure of discussing chatbots with Chuck Gose. He runs the ICology podcast, “dedicated to interesting people doing interesting things in the world of internal communications.”

In this 30-minute session, we cover topics including:

  • Why are chatbots so popular right now?
  • What are some practical usage scenarios?
  • What chatbots can you try right now?
  • How are chatbots helpful for users with disabilities?
  • Where will chatbots be in the next few years?

Give it a listen. I think it’s a good overview of where chatbots currently stand for internal comms.



Tangowork Chatbot Consulting

Tangowork’s consultants use research, design and technology to help your organization create better digital experiences. We specialize in intranets, AI assistants and portals for policies & procedures.